Tupperware Brands

Modernising a Classic: How I Repositioned Tupperware as a DTC Brand and Reached Millions

In a exciting pivot, I led Tupperware's repositioning in the UK after a 20-year hiatus. This delicate process required a careful blend of traditional brand values and innovative digital strategies. Using our DTC platform, TupperwareDirect.com, as a digital sandbox, we carried out a series of rapid tests to validate product-market fit. Through a relentless process of iteration, we were able to fine-tune our offerings and optimize our conversion funnels. With our digital foundation solidified, it was time to scale. We employed a two-pronged approach, leveraging strategic influencer partnerships and unique direct response TV campaigns. This approach offset the high costs associated with scaling digital advertising, ensuring we maintained healthy margins. Our deft repositioning led to a successful resurgence of Tupperware in the UK, extending it's reach in millions of homes and driving a significant increase in sales. Lesson: A successful repositioning in the market necessitates agility, innovative digital strategies, and a harmonious blend of traditional and contemporary marketing techniques. For more details on the strategies and tactics employed, dive into the full Tupperware case study here.

Process

The Challenge

In 2020, the classic brand Tupperware found itself at a crossroads. The company's traditional 'Tupperware party' sales model was waning in the face of shifting consumer habits, and a two-decade absence from key global markets, including the UK, left Tupperware at a turning point As the newly appointed CMO, I was entrusted with the task of ushering in a new era for Tupperware — a transition from traditional to digital.

The Strategy

Phase One: Assembler and Test: Recognizing the potency of agility, I brought together a lean, cost-effective marketing team to pilot a direct-to-consumer platform, TupperwareDirect.com. This platform functioned as our sandbox, a space to test and iterate our strategies using high-converting content, paid social media marketing, custom landing pages, and email marketing.

Phase Two: Analyze and Optimize
Our rapid, agile testing approach allowed us to identify the top three performing products. We optimized our front and back-end sales funnels and dove deep into the data, examining unit economics to establish optimal selling prices, target Customer Acquisition Costs (CAC), and forecast Lifetime Value (LTV). 

Phase 3: Scaling up and Expanding Horizons
Equipped with valuable insights and data, we were ready to officially launch in the market. As we scaled, our team expanded in alignment with our growing needs. I focused on strategic cost management, especially in the face of increasing ad spend.

Our secret weapon? Strategic partnerships with influencers, plus a unique direct response TV campaign, both of which helped us maintain healthy margins as we scaled.

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Results

Our strategic innovation, combined with tactical execution, led to a grand victory. Within just a few months of testing, Tupperware's sales skyrocketed. With the introduction of new exclusive products, our LTV increased, allowing us to expand into new global markets. The transformation of Tupperware into a DTC brand marked a new era, repositioning its market presence and significantly extending its market reach and impact into millions of homes worldwide.

This transformation journey showcases the power of marrying traditional values with modern strategies. As the driving force behind Tupperware's revival, I leveraged my skills and experience to help the brand navigate the digital age and lay a robust foundation for future growth and sustainability. If your brand is ready for its next act, I'm here to guide you on a similar path to success.

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